Terms of Use / Terms & Conditions

Effective Date: 2025.08.21

Last Updated: 2025.09.03

1. Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you, the customer and user of this website (“Customer,” “User,” “you”), and [Sacred / mysacredsolution / Your Legal Name when registered] (“Company,” “we,” “our,” “us”). By accessing our website, browsing our content, or purchasing products from us, you acknowledge and agree to be bound by these Terms as well as all applicable laws and regulations. If you do not agree to these Terms, you must refrain from using this website and our services.

2. Eligibility

By placing an order through our website, you represent and warrant that you are at least eighteen (18) years of age or the legal age of majority in your jurisdiction, whichever is greater, and that you possess the legal capacity to enter into binding contracts. Our products are not intended for children, and certain products may not be suitable for individuals who are pregnant, breastfeeding, or who have specific health conditions.

3. Products and Intended Use

The products sold through our website are cosmetic, beauty, wellness, and dietary supplement products. They are not pharmaceutical drugs and are not intended to diagnose, treat, cure, or prevent any medical condition or disease. All products must be used strictly in accordance with the instructions provided on packaging and on our website. Customers must review ingredient lists carefully prior to use and perform a patch test before first application of topical products. Products must not be ingested unless specifically indicated as dietary supplements. Our products are not recommended for children, for individuals with known allergies to listed ingredients, or for those with pre-existing scalp or skin conditions unless approved by a qualified healthcare professional. We disclaim liability for any misuse or adverse effects arising from failure to follow instructions or from combining our products with other substances.

4. Subscriptions and Recurring Billing

Customers may purchase products either as a one-time order or as part of a subscription plan, including but not limited to monthly or quarterly deliveries. Subscriptions will automatically renew at the chosen interval unless canceled prior to the renewal date. By enrolling in a subscription, you authorize us to charge your designated payment method on a recurring basis until such subscription is canceled. You may cancel at any time through your customer account or by contacting our support team at [Support Email]. Subscription fees already charged prior to cancellation are non-refundable, and cancellation will only take effect from the next billing cycle. We reserve the right to adjust subscription pricing at our discretion with reasonable prior notice.

5. Orders, Shipping, and Delivery

All orders are subject to acceptance, product availability, and confirmation of payment. We ship internationally; however, delivery times vary by destination and are estimates only. We make no guarantees regarding specific delivery dates. We are not responsible for delays caused by customs, courier services, or events outside our control, including force majeure circumstances. Customers are solely responsible for providing accurate and complete shipping information. Orders placed with incorrect or incomplete details are not eligible for refunds or reshipments.

6. Returns, Refunds, and Guarantee

Returns are accepted only if products arrive damaged, defective, or incorrect as a result of our error. Products that have been opened, used, or tampered with cannot be returned due to hygiene and safety considerations. Refunds will be issued solely in cases where products arrive damaged or defective, where refunds are mandated under applicable consumer protection laws, or where a specific product is covered under our money-back guarantee. For the refund request contact us on our page, or write us an email to mysacredsolution@gmail.com.

Certain products, including our Hair Loss Serum, are offered with a one hundred eighty (180) day results-based money-back guarantee. If a customer experiences no visible results after continuous use of the product for one hundred eighty (180) days in strict accordance with provided instructions, they may request a refund subject to the additional conditions outlined on our dedicated Guarantee Policy page. Requests for refunds under this guarantee must be submitted no later than one hundred ninety four(194) days following purchase and may require proof of consistent use, such as before-and-after photographs, order history, or usage logs.

Customers within the European Union, the United Kingdom, and other jurisdictions with statutory consumer rights may have additional withdrawal and refund rights. We comply with all mandatory legal requirements; however, certain exceptions apply, including but not limited to hygiene-sensitive products that have been opened and customized or personalized items.

7. Health and Results Disclaimer

All information provided on our website and in relation to our products is for general informational purposes only. Nothing contained in our materials or communications constitutes medical advice, diagnosis, or treatment. You should always consult with a licensed healthcare provider prior to using any supplements, particularly if you are pregnant, breastfeeding, under eighteen years of age, taking medication, or living with a pre-existing medical condition.

Individual results may vary, and no outcome is guaranteed. Testimonials, endorsements, and before-and-after images represent the experiences of individual customers and do not constitute a guarantee of results for all users. By purchasing and using our products, you acknowledge and accept that your results may differ.

8. Intellectual Property

All content displayed on our website, including product names, formulas, descriptions, images, videos, graphics, trademarks, and logos, is and shall remain the exclusive property of [Sacred / mysacredsolution / Your Legal Name when registered] or its licensors. No part of our website content may be copied, reproduced, distributed, transmitted, or otherwise exploited without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, [Sacred / mysacredsolution / Your Legal Name when registered] disclaims all liability for any direct, indirect, incidental, or consequential damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising from or related to the use or misuse of our products or website. In no event shall our total liability to any customer exceed the amount actually paid for the specific product giving rise to the claim.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania. You agree to submit to the exclusive jurisdiction of the courts located in Vilnius, Lithuania, except where mandatory consumer protection laws in your country of residence provide otherwise. Nothing in these Terms shall deprive you of any rights afforded by such mandatory consumer protection laws.

11. Modifications to Terms

We reserve the right to update, revise, or otherwise modify these Terms at any time without prior notice. Changes will take effect immediately upon being posted on this page, with the revised “Last Updated” date indicated above. Your continued use of our website and products after such changes constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: mysacredsolution@gmail.com

Address: Žirmūnų gatvė 32E, Vilnius, 09228, LT.